For the past few years, Uprety Home Care has proudly delivered specialised nursing services through a brokerage arrangement with McCall Services. We’ve supported their frontline teams—including Support Workers, Team Leaders, and House Managers—with bedside clinical training and personalised care plans.
This collaboration shows how specialist nursing providers can work alongside NDIS support organisations to:
Strengthen clinical knowledge
Uplift care quality
Empower support staff to deliver safer, more confident support
Offering Clinical Expertise to the Wider Sector
We offer the same bedside training and care plan development services to other NDIS and community care providers across:
Greater Sydney
Newcastle
Central Coast
Our services are designed to equip your workforce with practical skills and clinical insight, especially in high-risk areas such as catheter and suprapubic catheter (SPC) management.
Why This Matters: Reducing Risk in Complex Care
According to the Australian Commission on Safety and Quality in Health Care (ACSQHC) and NSW Health, catheter-associated urinary tract infections (CAUTIs) remain a significant risk in community settings.
Improper catheter care can result in:
Infection
Discomfort
Avoidable hospitalisations
That’s why nurse-led education and structured care plans are critical to upholding safety, dignity, and wellbeing in vulnerable participants.
What Is Catheter Care?
A urinary catheter is a flexible tube used to drain the bladder. There are several types:
Indwelling Catheter (IDC): Inserted via the urethra for continuous drainage
Suprapubic Catheter (SPC): Surgically inserted through the abdomen, typically for long-term use
Intermittent Catheter (IC): Inserted and removed throughout the day as needed
Each type requires a specific hygiene routine, monitoring, and clinical oversight.
Our Bedside Training Covers:
Hands-on product changes and hygiene techniques
Recognising complications and escalation points
Documentation, communication, and protocol adherence
Real-time Q&A and approachable learning environments
Our nurses are known for creating engaging, supportive training sessions where support staff feel comfortable, ask questions, and gain genuine confidence.
A Proven Model of Integrated Care
In collaboration with McCall Services, we’ve seen how in-home bedside training can:
Increase staff confidence
Improve participant outcomes
Build a culture of shared responsibility and person-centred care
Services Available Across Greater Sydney, Newcastle & Central Coast
We support your teams with high intensity clinical services, including:
Continence assessments
RN/clinical assessments
Complex wound care (VAC dressing, sinus/packing, diabetic ulcers, pressure ulcers, IAD)
Bedside training for complex care needs:
Catheter & SPC care
PEG care
Stoma care
Complex bowel care
CPAP/BiPAP care
Insulin administration
Pressure area care
Development of care plans and support plans aligned to NDIS goals
Let’s Raise the Standard of Community-Based Clinical Care—Together.
